Stagg Design pillow covers, wallpaper and artwork are custom made or printed after each order is placed and therefore cannot be returned for a refund unless defective. Fabric by the yard and pillow inserts are final sale unless defective. All purchases of sale items are final. No returns or exchanges will be honored for sale items.
If your order has not shipped and you would like to cancel it, you may do so within 24 hours of ordering. You must notify Stagg Design before attempting a return to get authorization. Unsolicited returns will not be accepted. We DO NOT accept international returns or exchanges under any circumstances.
You may exchange your order for a product of the same or greater value, only if returned within 7 days of receiving the product and in accordance with the following requirements. Items sent to us for exchange must be in original condition, and must be unwashed, unused and accompanied by the original Stagg Design Order Confirmation or Packing Slip. There will be a 15% restocking fee for items sent to us for exchange and shipping will be charged for resending the exchanged item. The restocking fee must be paid via PayPal.
If you would like to make a return or exchange, please contact us at email@example.com within 7 days of the delivery of your purchase. Merchandise that you purchased from locations other than this site will not be accepted. Additionally, merchandise purchased on this site cannot be returned under this policy to any other location.
PRODUCTION QUALITY: All printed textiles have irregularities in the printing. These irregularities are not considered defective as they are the nature of the product. Defective products include pillows with broken zippers and large, obvious misprints. Products may show differences in color or texture that do not necessarily indicate defectiveness. Such differences are inherent in the manufacturing of hand made products. Fabric by the yard is 54" wide, anything wider than 54" is considered selvage and may have color smears at the edge. This is not defective as it is the edge of the product.